🔁 Refund & Exchange Policy – The Shoes Store
Your satisfaction is important to us! Please review our refund and exchange terms before making a purchase.
🔄 Exchange Policy
We accept exchanges only if:
- You received the wrong size, wrong item, or a defective product.
- You notify us within 24 hours of receiving your order.
- The shoes are unused, in their original packaging, and tags intact.
To request an exchange, contact us via:
📞 0319 3156160
📧 theshoesstore91@gmail.com
❌ Refund Policy
- We do not offer refunds after purchase, except in cases where the item is out of stock or unavailable after payment.
- Refunds, if applicable, will be processed after verification.
📦 Return Shipping
- Customers are responsible for the cost of returning items unless the error is on our part (wrong or damaged product).
- We will cover return shipping costs if the mistake was ours.
⚠️ Important Notes
- Color or style differences due to screen displays are not valid reasons for exchange or refund.
- Worn or damaged shoes will not be accepted for exchange.
For any questions or concerns, please contact us:
📞 0319 3156160
📧 theshoesstore91@gmail.com
Thank you for shopping at The Shoes Store!